What this helps you do
Subscribe to the Topics you care about and leave a Topic from My Account when you no longer want its updates.
Before you begin
Your church must make its subscription pages available.
- Public Topics appear on the Subscribe page.
- An unlisted Topic is available only through its direct link.
- A private Topic is not available on the Subscribe page or through a direct public link.
If you are signed out, you can start with a valid US or Canadian phone number. If you do not have one, you need an email address instead. If you are signed in, Engage Spot uses the contact already connected to your account.
Subscribing while signed out records permission for the phone number or email address you provide. Subscribing while signed in does not change an existing Not given or Denied SMS or email permission.
Steps
Subscribe while signed out
- On your church’s Engage Spot site, select Subscribe.
- Choose a Topic. If your church gave you a direct link to an unlisted Topic, open that link instead.
- Enter your US or Canadian phone number and select Continue.
- Complete the result that appears:
- If the number already belongs to your church record, Engage Spot subscribes you and shows You’re subscribed!
- If the number is not recognized, enter your First name and Last name, optionally add an Email address, and select Subscribe.
- If you do not have a valid US or Canadian number, enter any value and select Continue. On the invalid-number message, select I don’t have a US/Canada number. Enter your name and an email address, then select Subscribe.
Subscribe while signed in
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Select Subscribe, then choose a Topic.
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Confirm the name shown under You’ll be subscribed as.
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Select Subscribe.
Engage Spot shows You’re subscribed! Refreshing or returning to the Topic shows You’re subscribed to this topic and a View My Subscriptions link instead of another Subscribe button.
Leave a Topic
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Open My Account.
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Under My Subscriptions, find the Topic you want to leave.
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Select Unsubscribe.
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In the confirmation message, confirm that you want to unsubscribe.
What happens next
The Topic appears under My Subscriptions while you are subscribed. Subscribing to the same Topic again does not create a second subscription.
Your church may have configured a separate SMS or email confirmation. A confirmation can be sent only through a contact method for which you have given communication permission.
After you unsubscribe, Engage Spot removes the Topic from My Subscriptions and shows You’ve been unsubscribed from Topic name.
Troubleshooting
You cannot find a Topic on the Subscribe page
The Topic may be unlisted or private. Ask your church for the Topic’s direct link. A direct link opens an unlisted Topic, but it cannot open a private Topic.
Engage Spot says your phone number is invalid
Enter a valid US or Canadian phone number. If you do not have one, select I don’t have a US/Canada number and provide an email address instead.
You are subscribed but do not receive updates
If you subscribed while signed in, an existing Not given or Denied communication permission remains unchanged. Ask your church to review the SMS and email permissions on your People record.
Also confirm that the correct phone number or email address appears in My Account.
You already subscribed to the Topic
When signed in, the Topic page says You’re subscribed to this topic and links to View My Subscriptions. When signed out, entering a known phone number again shows the same successful subscription result without adding a duplicate.